Duncan GH Express is a Ghana-based courier and logistics company dedicated to providing fast, reliable, and affordable delivery services across the country. We specialize in same-day and next-day deliveries, serving both individuals and businesses with secure and efficient solutions. Whether you're sending a personal parcel or managing bulk deliveries for your company, Duncan GH Express ensures your items get where they need to be—on time and in perfect condition.

You can reach Duncan GH Express through the following channels: 📞 Phone: +233 (0) 207 046 128 📧 Email: support@duncanghexpress.com 📍 Office Address: Accra, Ghana (exact location details available on our Contact page) 💬 Live Chat / WhatsApp: Available on our website during business hours 🌐 Social Media: Follow and message us on Facebook, Instagram, or Twitter @duncanghexpress Our customer service team is available Monday to Saturday, 8:00 AM – 6:00 PM to assist you with any inquiries or support.

Merchants can easily track their parcels using the Duncan GH Express tracking system: Visit the official website: www.duncanghexpress.com Click on the “Track Your Parcel” button at the top of the homepage. Enter the unique tracking number provided after dispatch. View real-time updates on the delivery status, including current location and estimated delivery time. For bulk or business clients, we also offer a Merchant Dashboard for managing and tracking multiple deliveries at once. Contact our team to get access. If you need help, you can always reach out to our support team via chat, phone, or email.

Sending a product or courier with Duncan GH Express is quick and easy: Request a Pickup Visit www.duncanghexpress.com Click on "Schedule a Pickup" or call us directly to book. Provide the pickup location, delivery address, parcel details, and your contact information. We Pick It Up A Duncan GH Express rider will arrive at your specified location to collect the parcel. You’ll receive a tracking number once the item is picked up. Track and Deliver Use the tracking number to follow your parcel in real-time. We deliver same-day or next-day, depending on your selected option and location. Payment Options Pay via cash, mobile money, or our online portal at the time of pickup or in advance. Need help? Call or WhatsApp us at +233 (0) 207 046 128 for quick support.

Yes, it’s possible. Duncan GH Express offers a Parcel Holding Service for customers who want to delay home delivery for up to 7 days. To request this service: Contact Customer Support immediately after booking your delivery. Mention your tracking number and preferred hold duration. A secure storage fee may apply for extended holding beyond 3 days. We’ll safely store your parcel and deliver it on the scheduled date you choose. 📞 Need assistance? Call or WhatsApp us at +233 (0) 207 046 128.

Yes, we can—but with conditions. Deliveries to Cantonments, military zones, embassies, or other restricted-access areas are possible, but they may require: Advance notice and confirmation of access permissions. The recipient or sender to assist with entry clearance. Coordination with security personnel at the delivery point. In some cases, we may deliver to the main gate or security checkpoint if full access is not permitted. For best results, please contact our support team before scheduling a delivery to any restricted zone. 📞 Call/WhatsApp: +233 (0) 207 046 128 📧 Email: support@duncanghexpress.com

Absolutely! You do not need a Facebook page to register as a merchant with Duncan GH Express. We welcome: Online and offline sellers Instagram or WhatsApp-based businesses Retailers with or without websites Vendors at physical shops or markets To register: Visit www.duncanghexpress.com/merchant Fill out the Merchant Registration Form Provide your name, business name, contact info, and preferred pickup location Once registered, you’ll get access to our Merchant Dashboard to schedule deliveries, track parcels, and manage payments easily. Need help signing up? Contact our support team any time.

Duncan GH Express delivers a wide range of products for individuals, online vendors, and businesses. These include: ✅ E-commerce packages – Clothing, accessories, gadgets, etc. ✅ Documents & parcels – Contracts, IDs, office files ✅ Food & groceries – Packed meals, frozen foods, farm produce (conditions apply) ✅ Pharmaceuticals – Non-prescription medications and health products ✅ Electronics – Mobile phones, laptops, accessories (secure packaging required) ✅ Household items – Small appliances, toiletries, gifts ❗ Note: We do not deliver hazardous, illegal, perishable (unless pre-approved), or temperature-sensitive goods without proper handling arrangements. For bulk or special deliveries, contact us in advance for a custom logistics plan. 📞 Call/WhatsApp: +233 (0) 207 046 128 📧 Email: support@duncanghexpress.com